> ## Documentation Index
> Fetch the complete documentation index at: https://docs.myabode.ca/llms.txt
> Use this file to discover all available pages before exploring further.

# Send a deal to Abby by email

> How real estate agents submit a deal to myAbode Deals by emailing the agreement of purchase and sale and other documents to Abby at abby@myabode.ca, and what happens next.

The fastest way to submit a deal is to email it. Forward your signed agreement and anything that goes with it to **`abby@myabode.ca`**. Abby opens the deal and replies in the same email thread.

## What to send

Attach everything you have for the deal: the agreement of purchase and sale or agreement to lease, schedules, amendments, deposit receipt, Confirmation of Co-operation and so on. Several forms scanned into one PDF are fine, because Abby splits them.

* **File types:** PDF, JPG, PNG, WEBP and iPhone photos (HEIC). Photos are converted automatically.
* **Signature logos** in your email are ignored.
* **Password-protected PDFs** can't be read automatically and go to the deal team.

Send from the email on your account, or from an address you've added as an alias. See [Send from more than one email address](https://docs.myabode.ca/agents/email-aliases.md). Email from an address Abby doesn't recognize isn't added to any deal.

## What happens next

1. Abby reads the documents and works out which deal they belong to from the property address or MLS® number. A new property opens a new deal; documents for a deal you already have are added to it.
2. She replies in the same thread with what she found and anything still needed.
3. The deal appears under **Pre-approval** in the app.

If Abby can't tell which deal a document belongs to, she asks rather than guessing. If she can't process an email, she tells you it has been passed to the deal team, and someone follows up.

## Adding documents later

Email them to Abby the same way, or reply on her thread. She matches them to the deal. If you resend a file she already has, she recognizes it as a duplicate.

## Asking Abby a question

You don't need an attachment. Email Abby a question about a deal, such as its status or what's left, and she replies.

## Related

* [Start a deal in the app](https://docs.myabode.ca/agents/start-a-deal-in-the-app.md)
* [What Abby needs from you](https://docs.myabode.ca/agents/what-abby-needs.md)


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